At Vital Nora, we strive to provide high-quality products and ensure customer satisfaction. This Refund Policy outlines the terms under which refunds may be granted.

Eligibility for Refunds

Refunds may be considered for products that are damaged, defective, or incorrect at the time of delivery. Requests must be made within a reasonable timeframe after receiving the product.

Conditions

To qualify for a refund:

• The product must be unused and in its original packaging
• Proof of purchase must be provided
• The issue must be clearly described

Non-Refundable Items

Certain items may not be eligible for refunds, including:

• Opened or used supplements
• Products damaged due to improper handling
• Items purchased during promotional or clearance sales

Refund Process

Once a refund request is reviewed and approved, the refund will be processed using the original payment method. Processing times may vary depending on the payment provider.

Exchanges

In some cases, defective or incorrect products may be replaced instead of refunded.

Policy Updates

We reserve the right to update this Refund Policy at any time. Continued use of our services indicates acceptance of the updated policy.